|
Answers to your website builder questions
How do I cancel my web site?To cancel your site, click on 'Dashboard' -> 'Account' -> 'Billing', then look to the right side of the page. If you are within 30 days of converting your site to paid, we will automatically issue you a full refund. Refunds are batched every few days. If you cancel outside the 30 day refund period, we just do not charge you any further. <p> If you are a free trial site canceling, please note that trial sites are self-cancelling if the 'Pay for site' button in the editing toolbar is not clicked. <p> All expired/cancelled sites are held in our system for 60 days after the last active day, and can be retrieved for activation at any time during this period. To cancel your site, click on 'Dashboard' -> 'Account' -> 'Billing', then look to the right side of the page.
If you are within 30 days of converting your site to paid, we will automatically issue you a full refund. Refunds are batched every few days. If you cancel outside the 30 day refund period, we just do not charge you any further. If you are a free trial site canceling, please note that trial sites are self-cancelling if the 'Pay for site' button in the editing toolbar is not clicked. All expired/cancelled sites are held in our system for 60 days after the last active day, and can be retrieved for activation at any time during this period. |
|